I ordered the fight via the UFC App on Xbox One. The fights did not load until 3.5 hours after they were supposed to and I only got to see the last 15 minutes of the main fight. So, I requested and received a refund the next day.
A week later (today) I got banned for marketplace fraud?? I submitted a request for a review and it was almost immediately upheld.
What the hell is going on? I requested a refund for a product that I paid for AND DID NOT RECEIVE, and was granted a refund by a MICROSOFT EMPLOYEE and now I am paying for a product (Xbox Live) that I can not use because I have been suspended?
Anyone have advice on how to get this resolved?